Engage the trust of team members (sceptical of external 'consultants').

Confidential 'Creative Capability' interviews (Parts 1 & 2) with all team members (including priorities for team away-day).

Produce a 'team' report of interviews.

'Team' away-day.

Report & summary of participant evaluations from away-day.

Identifying priorities for practice development 'implementation'.

Working with team in creative ways to implement their priorities and decisions for change.

Second 'team' away-day at approximately 6 months (completing Creative Capability Part 2).

Produce comparison of amalgamated team responses to Creative Capability Part 2, identifying positive changes.

Identify small number of local practitioners/team leaders to be mentored as a local 'Practice Development Team' (building up to working one day/week out of existing posts, to establish the local capability to continue the process in local services).