Crisis Resolution & Home Treatment Teams

Listening to practitioners, and placing the resources where they can make a real impact.

Below is an outline of the content for a report commissioned by the National Audit Office. For a full copy of the report, go to www.nao.org.uk.

ARE CRISIS RESOLUTION & HOME TREATMENT SERVICES SEEING THE PATIENTS THEY ARE SUPPOSED TO SEE?

- A REPORT OF INTERVIEWS WITH CRHT AND WARD MANAGERS ACROSS 25 SITES IN ENGLAND, REGARDING 500 REFERRALS TO CRHT TEAMS AND 500 ADMISSIONS TO INPATIENT WARDS DURING Jan-Apr 2007

Steve Morgan
Practice Based Evidence
www.practicebasedevidence.com

on behalf of
THE NATIONAL AUDIT OFFICE

Study Team:
Nick Gauntlett,
Kirt Hunte,
Charlotte McKinley (NAO),
Andrew and Roberta Wetherell
led by Steve Morgan,
under the direction of Jess Hudson (NAO)

Contents

Chapter 1: The project successfully generated reliable evidence from 25 sites operating varying CRHT service models 3
Chapter 2: The Department of Health intends that CRHT teams act as ‘gatekeepers’ to admission, but in fact this function is under-realized8
Chapter 3: Assessing a mental health crisis is a critical function of CRHT teams, but it must be efficiently organised in order that the home treatment function is not compromised32
Chapter 4: Home Treatment offers key benefits for patients, but capacity to provide it could be improved with more rigorous implementation of the intended policy35
Chapter 5: CRHT teams are facilitating earlier discharges where the ward and CRHT team are integrated, but there is room to improve performance in this area41
Chapter 6: CRHT teams need to be better understood by the teams and services that refer to them in order to ensure they provide the intended functions47
Chapter 7: Service User/Carer preferences do influence admission decisions, so they need to be fully informed of the range of options56
Chapter 8: CRHT teams provide acute care, and success will depend on integrating them effectively in the acute care pathway60
Recommendations69
Appendix One: The 25 Sites Visited73

[Go to www.nao.org.uk for the full report and the complete set of National Audit Office reports on this project]